Case ID: HKU765     Solution ID: 27985

ITC e Choupal Case Solution

Abstract

Set against the scenery of under-served, over-exploited rural India, this case highlights how the utilization of innovation by the Indian combination ITC changed the lives of numerous rustic Indians while it was profiting the organization. Ceaselessly tormented by a wasteful production network in country farming, ITC executed the e-Choupal activity in 2000. Under the activity, ITC set up small Internet stands in towns that permitted ranchers access to a proficient and straightforward contrasting option to the customary mandi for showcasing their create. By setting up an immediate channel between the agriculturist and ITC, e-Choupal altogether underestimated the part of agents, in this manner guaranteeing ranchers more cash for their create. In doing as such, e-Choupal relieved ITC's agrarian store network worries as well as accomplished a more prominent great the monetary elevate and strengthening of the Indian rancher. Despite the fact that e-Choupal was considered as ITC's solution to their inventory network hardships, ITC rushed to understand that they had found the sensitive harmony between accomplishing corporate productivity and making a social commitment. Mindful of the huge number of difficulties confronted by ruined rustic Indians, ITC extended its e-Choupal structure to convey center administrations, for example, access to human services, training and data. They even liaised with different organizations, including quick moving buyer merchandise organizations and back organizations, to convey items and administrations to provincial Indians that had beforehand told immense premiums or were basically inaccessible. Advancing into a stage for group advancement, e-Choupal was both destroying destitution and wearing down provincial segregation, even while ITC kept on getting a charge out of the advantages of utilitarian acquisition and conveyance esteem chains.


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