The Chief Information and Security Officer (CISO) of HDFC Bank Ltd, a main private segment bank in India, is inspecting the alternatives before him in fortifying the bank's online security ensuing to a phishing assault on the bank's clients. Presenting an extra level of security including new doors for each online exchange appears an inescapable result. However, the CISO must battle with client comfort which is turning into a wellspring of separation in a focused saving money situation. The case gives a chance to understudies to build up a guide for the CISO in fortifying the online security of another era bank.
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