Only when the students are provided this case in an English language PDF form, in a course pack, then they can have the access of its audio version too. Clayton Industries, a US based firm operating for more than 60 years in the HVAC industry (heating, ventilation, and air conditioning), that has been earning almost $1 billion in revenues by marking its presence in numerous countries, including Europe. Peter Arnell earned the reputation of being a successful manager in the U.K and was now asked to join the crucial time at the Italian subsidiary. Arnell was in a tricky position as he had find a midway between the strategic objectives if his manager (the head of the Clayton Europe) and those plans as proposed by the Wisconsin plant’s CEO. Apart from this he had to deal with the day to day activities of the in this new setting.
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