Case ID: M311     Solution ID: 29594

Implementing Sales Force Automation at Quantum Technology Case Solution


Ann Rothman, recently arrived Executive Vice President of Global Sales at Quantium Technology needs to address the difficulties connected with Quantium's usage of Siebel Sales, a business power mechanization (SFA) programming arrangement. Deals agents were forsaking the framework, deals administrators were grumbling that business pipeline information in the framework were not exact, and the framework did not have all the earmarks of being expanding win rate or shortening the business cycle not surprisingly. Rothman expected to choose how to determine the issues, which implied either settling the framework or surrendering the venture by and large.

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