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Should You Listen to the Customer HBR Case Study Case Solution
Abstract
For instructingpurposes, this is the case only form of the HBR case study. The commentary just form is available as republication R1209Z. The complete case study and commentary is available as reproduction R1209L. Natalia Georgio is the official chief of a developing move troupe. She has a command from her board to grow the organization by going universal and seeking after TV and film opportunities. To understand these arrangements for development, she as of late contracted another showcasing chief, who needs to dispatch a client research activity. The organization's originator, in any case, trusts that advancement originates from representatives, not clients. Natalia needs to choose whether to bring her new advertising chief's client examination plan to the board or take after the author's lead and develop innovativeness from inside. Thomas J. DeLong and Vineeta Vijayaraghavan present this non realistic case study
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