Case ID: 608107     Solution ID: 29849

Global Knowledge Management at Danone A Case Solution


This case investigates French buyer merchandise organization Danone's novel way to deal with knowlege administration. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin surveys the organization's learning tools and considers his alternatives going Ahead. Through casual learning commercial centers and sharing systems, Danone had helped chiefs interact and share experiences, as opposed to depending on customary hierarchical correspondence or IT vaults. From 2004 to 2007, Mougin and his group had found that 5,000 Danone directors around the globe - the organization led business in 120 nations - had shared around 640 now-reported great practices. In 2007, the vital significance of sparing time in a decentralized association through reception of partners' great practices was put to a test. Ought to the learning administration instruments be reached out to incorporate all workers and outer accomplices all the time? What's more, on top of sharing great practices, might it be able to be reached out to incorporate the formation of new arrangements and procedures? Would this require more formalization of procedures and all the more following of results? The case shows Mougin's choices on taking learning administration into the fate of Danone.

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