Case ID: KEL714     Solution ID: 29900

Keurig From David to Goliath The Challenge of Gaining and Maintaining Marketplace Leadership Case Solution


From 2002 to 2011, espresso machine producer Keurig Incorporated had developed from a secretly held organization with simply over $20 million in incomes and an arrangement to enter the single serve espresso enclosure for home buyers, to an entirely claimed auxiliary of Green Mountain Coffee Roasters, Inc., a traded on an open market organization with net incomes of $1.36 billion and a business sector capitalization of in the middle of $8 and $9 billion. In 2003 Keurig had presented its first At Home brewer. Presently, around 25 percent of all espresso creators sold in the United States were Keurig-marked machines, and Keurig was perceived as among the pioneers in the commercial center. The organization had quite recently finished up concurrences with both Dunkin' Donuts and Starbucks that would make these retailers' espresso accessible for use with Keurig's specific blending framework. The organization confronted far diverse difficulties than when it was a little, obscure commercial center contestant. John Whoriskey, VP and general chief of Keurig's At Home division, needed to consider the effect that approaching lapse of key innovation licenses and the apparent natural effect of the K-Cup bit packs would have on the organization's development. Whoriskey likewise pondered what Keurig's development potential was, and how the new game plans with Starbucks and Dunkin' Donuts could be utilized to accomplish it.

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