Case ID: 9B08D002     Solution ID: 30418     Words: 982 Price $ 45

Banking or Consulting That is the Question Case Solution


The Company positions consumer loyalty at the top in light of the fact that just about 80% of their incomes originate from rehash customers. They guarantee that their customers are fulfilled with the goal that they would not need to experience the bother of getting new ones. Be that as it may, they rank representative fulfillment directly underneath customer fulfillment. Adaptability and independence in organization's way of life demonstrates that its representatives can keep up a harmony between their work and individual life. Staff advancement takes after representatives' fulfillment as the organization's staffing chief Cassandra ensures that every worker get ventures as per his/her vocation objectives.

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Questions Covered

1- Judging by their respective hiring, training, staffing, evaluation and compensation systems, what do you think the competitive priorities of Morton & Associates and Berkes Jackson are? That is how does each firm rank staff development, profitability, client satisfaction and employee satisfaction?


2- What are your competitive priorities? Ignoring the industry, which of the two firms would you like to work for? Why?


3- As Emily Holland-Power, would you have other questions for Eric Wong and Jeff Borins that would help you to make better decisions about where to work?