Case ID: HKU697     Solution ID: 30571

SK II Case Solution


In 2006, SK-II, a healthy skin brand, was near turning into a billion-dollar mark for Proctor and Gamble (P&G') and China was viewed as a key wellspring of future development and is destined to be the biggest market on the planet. On 14 September 2006, Chinese experts prohibited the offer of some of P&G's healthy skin items in the SK-II line. P&G expected that open challenges against these items could spread and taint the brand value of its different items in the nation. Everything that P&G attempted to determine the embarrassment fizzled, leaving the media, buyers and government feeling chafed. P&G articulated trust in its SK-II items in China, saying it would work with government offices to determine the issues, however over and again messed up advertising and was blamed for pomposity toward purchasers. Despite the fact that P&G had involvement in guarding its SK-II items in court because of a claim the earlier year, the organization appeared to have adapted nothing about get ready for a future emergency. P&G, a standout amongst the most confided in corporate brands on the planet, was near losing Chinese customers' confidence in SK-II and maybe in P&G also just by the poor way it dealt with the emergency. Numerous examiners guarantee that working together in China is essentially not the same as working together in created markets. With regards to advertising, in what manner can the guidelines be different to the point that even experienced nation chiefs over and again fail to understand the situation? The case considers talk on the best way to react to an advertising emergency, rescue mark value after a lamentable occurrence, respond to a circumstance and pre-empt harming data in the media.

Request Case Study Solution

Prepared by MBAs and CFAs according to your requirements



Already Registered? Login here!


Order Summary

SubjectNot Selected
LengthNot Selected
Deadline Not Selected
Estimated Submission On
Total 0