Case ID: 9B02D011     Solution ID: 30618

ING Direct Canada Case Solution

Abstract

ING Direct Canada is a retail keeping money operation and a backup of one of the top worldwide suppliers of coordinated budgetary administrations, ING Group of the Netherlands. ING Direct Canada needs to meet the operational requests of a developing customer base, while keeping up its present staffing levels, physical space and responsibility to same-day handling of records. The senior VP of operations must execute methodology to adapt to the quick difficulties of the organization's development, and additionally build up a long haul procedure. Choices to consider included new innovation, expanded efficiencies, or unwinding that day handling necessities.


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