Case ID: UVABP0432     Solution ID: 32620

Two Big Banks Broken Back Office Case Solution

Abstract

Six months into the merger of two worldwide money-center banks, Megan Richards, the new bank's foreign trade deals supervisor, is attempting to hold her customer base in light of the bank's failure to convey remote coin in an auspicious way. The objective banks' substandard frameworks were decided for political reasons, major corporate customers are calling Megan with their requests and protests about breakdowns, and Megan is denied bolster from her supervisor, bad habit director responsible for Global Capital Markets. Reason for the case is to present operational and political difficulties of post-merger combination, particularly as they confront front-line middle administrators. (We utilize the case to open our PMI course.)


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