Case ID: 411077     Solution ID: 33840

Hindustan Petroleum Corporation Ltd Case Solution

Abstract

Hindustan Petroleum (HPCL), went up against in 2003 with a critical need to change how it worked remotely, embraced a profoundly imaginative way to deal with conveying inside. This case, set in 2010, presents a diagram of the new, more intuitive model of worker correspondence that HPCL presented as a major aspect of its push to adjust to expanded business sector rivalry amid the mid 21st century. (HPCL, already an entirely state-claimed organization inside of a state-controlled industry, had started to work in an undeniably privatized environment.) At the focal point of the new model was a progression of vision workshops-organized discussions in which representatives at all levels of the organization partook in creating key and authoritative dreams for their territorial workplaces, for their specialty units, and for the organization overall. The case additionally examines HPCL's utilization of advanced innovation to improve worker correspondence; its pioneers' expanded accentuation on immediate, balanced connection with representatives; and a percentage of the outcomes (both outer and interior) of this more conversational model of hierarchical correspondence. Starting 2010, HPCL was a Fortune Global 500 organization, with more than 11,000 workers and with yearly incomes of more than $23 billion. The inquiry that organization pioneers now confronted was whether HPCL's novel ways to deal with corresponding with representatives were proper to its next phase of interior advancement and outside development.


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