Kay Sunderland, one of the Account Directors at Attain Learning, at present ends up in a problem as her association with a standout amongst the most imperative customers for the organization is in a basic stage. The issue lies in the treatment of the customer by Mike Morgan, the Content Development Director. Both Sunderland and Morgan are essential donors to the accomplishment of Attain Learning. In any case, they both have their own individual identities and imperfections which now and again hamper the association with essential customers.
1- Introduction & Problem Identification
2- Strategic Alternative 1
3- Strategic Alternative 2
4- Recommended Action Plan