India's HCL Technologies has, as indicated by Fortune, the world's most present day administration. BusinessWeek says that HCL is one of the main five rising organizations on the planet to watch. That is mostly as a result of a change exertion that the creator, who assumed control authority of the $5 billion IT administrations organization in 2005, propelled. Nayar gained from chatting with clients that what they esteemed most-above items, administrations, and advances was HCL's workers. So he thought of a radical thought, Employees First, Customers Second, to realize authoritative change. In this article, he clarifies how he got partners HCL's author and administrator, the directorate, senior officials, supervisors, and representatives to back his battle for radical change.
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