Case ID: 405047     Solution ID: 35219

Managing Diversity at Cityside Financial Services Case Solution

Abstract

Cityside Financial Services, a hidden shopper bank, serves both a generally African-American urban group and a more princely, prevalently white demographic. To coordinate the sex and racial cosmetics of its staff to that of its clients, Cityside's business division executed a forceful governmental policy regarding minorities in society employing system. The system succeeded in raising the quantities of ladies to half of all workers and of African-Americans to 53% of center directors and 25% of officials. Cityside worked a gainful business with high consumer loyalty rates that were broadly seen as a fruitful model of the business case for assorted qualities. In this manner, the bank's authority was perplexed to find developing hatred and dampening among its African-American representatives.


Request Case Study Solution

Prepared by MBAs and CFAs according to your requirements


Words
Pages
Upload

 

Already Registered? Login here!

 

Order Summary

SubjectNot Selected
LengthNot Selected
Deadline Not Selected
Estimated Submission On
Total 0