Case ID: R0409Z     Solution ID: 35288

Micromanager Commentary for HBR Case Study Case Solution


For instruction purposes, this is the analysis just form of the HBR contextual analysis. The case-just form is reproduce R0409X. The entire contextual analysis and discourse is republish R0409A. George Latour sees himself as a decent pioneer. As CEO of Retronics, Latour has an order to develop incomes with an eye toward taking the product designing firm open by 2006. At the command of the administrator of the board, he has employed another promoting executive, Shelley Stern- - a pure blood who, the director demands, simply needs a bit of preparing in the business. Latour does his best to update his new contract. He has Stern sit in on engineers' gatherings and go with the business constrain on customer calls. He makes careful arrangements to help her effectively position advertising and press materials. Be that as it may, Stern never appears to be truly to take the bit. Truth be told, Stern considers Latour's hands-on administration style abusive, and she's horribly despondent. Besides, is spread too thin. However, when she requests help- - if not extra staff, no less than an outside temporary worker - Latour requests a rundown of everything she's taking a shot at and discloses to her he'll help her organize. In this anecdotal case, a he-stated, she-said wrangle about ejects over contending administration styles. In R0409A and R0409Z, four pundits - Jim Goodnight, the CEO of SAS Institute; Mark Goulston, a therapist and the senior VP at Sherwood Partners; J. Michael Lawrie, the CEO of Siebel Systems; and Craig Chappelow, the senior director of evaluation and improvement assets at the Center for Creative Leadership- - offer their points of view on the issue and how to fathom it.

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