Case ID: R0409X     Solution ID: 35289

Micromanager HBR Case Study Case Solution


For teaching purposes, this is the case-only version of the HBR contextual analysis. The editorial just form is republish R0409Z. The total contextual analysis and critique is republish R0409A. George Latour sees himself as a decent pioneer. As CEO of Retronics, Latour has an order to develop incomes with an eye toward taking the product designing firm public by 2006. At the command of the executive of the board, he has enlisted another promoting chief, Shelley Stern- - a pure breed who, the administrator demands, simply needs a touch of preparing in the business. Latour does his best to update his new contract. He has Stern sit in on engineers' gatherings and go with the business constrain on customer calls. He makes careful arrangements to help her accurately position showcasing and squeeze materials. In any case, Stern never appears to be truly to take the bit. Truth be told, Stern considers Latour's hands-on administration style abusive, and she's frightfully troubled. Besides, is spread too thin. However, when she requests help- - if not extra staff, no less than an outside temporary worker - Latour requests a rundown of everything she's taking a shot at and reveals to her he'll help her organize. In this anecdotal case, a he-stated, she-said talk about ejects over contending administration styles. In R0409A and R0409Z, four analysts - Jim Goodnight, the CEO of SAS Institute; Mark Goulston, a specialist and the senior VP at Sherwood Partners; J. Michael Lawrie, the CEO of Siebel Systems; and Craig Chappelow, the senior chief of evaluation and improvement assets at the Center for Creative Leadership- - offer their points of view on the issue and how to tackle it.

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