For instructingpurposes, this is the case only form of the HBR case study. The commentary just form is available as republication R0105Z. The complete case study and commentary is available as reproduction R0105A. The day preceding Treece McDavitt was to leave RightNow!, an off-value ladies' style retailer, the 26-year-old PC wizard got to HR's documents and messaged representatives' pay rates to the whole staff. Presently everybody recognizes what other people is making; they are either incensed that they are making too little or humiliated that they are making excessively. Pay differences are out there for the viewing pleasure of anyone passing by, and CEO Hank Adamson needs to accomplish something to cover things up. Hank's trusted counselors talk broadly with the CEO about his choices, eventually descending on two sides. Charlie Herald, VP of HR, takes a You get a lemon, you make lemonade approach.
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