Case ID: R0707X     Solution ID: 35782

Too Far Ahead of the IT Curve HBR Case Study Case Solution


For showing purposes, this is the case-only version of the HBR contextual investigation. The editorial just form is Reprint R0707Z. The entire contextual investigation and editorial is Reprint R0707A. Peachtree Healthcare has significant IT framework issues, and CEO Max Berndt is attempting to locate the correct settle. He can run with a solitary arrangement of frameworks and applications that will give consistency over Peachtree's offices however may not give specialists enough adaptability. Then again he can pick benefit arranged engineering (SOA), a secluded outline that will permit Peachtree to institutionalize incrementally and specifically yet represents certain dangers as a more up to date innovation. What would it be a good idea for him to do? Four specialists remark on this anecdotal contextual investigation in R0707A and R0707Z, wrote by John P. Glaser, CIO for Partners HealthCare System. George C. Halvorson, the executive and CEO of Kaiser Permanente, cautions against utilizing untested systems, for example, SOA in a social insurance condition, where lives are in question. He says Peachtree's administration must illuminate its general IT vision before concocting an arrangement to accomplish each of its targets. Monte Ford, the central data officer at American Airlines, says Peachtree can bit by bit supplant its old frameworks with SOA. An incremental approach, he calls attention to, would limit hazard as well as upgrade adaptability and control, and would permit IT to move needs en route. Randy Heffner, a VP at Forrester Research who concentrates on innovation models for PC based business frameworks, believes SOA's measured way to deal with business configuration would best address Peachtree's issue for adaptability. He says that Peachtree's CIO considers SOA to be another item class yet ought to rather see it as a procedure. John A. Kastor, a teacher at the University of Maryland School of Medicine, inquiries the objective of institutionalized care. He contends that it is hard to influence specialists, a considerable lot of whom are wildly free, to take after unbending examples in their work.

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