Case ID: R0512X     Solution ID: 35859

Just in Time for the Holidays HBR Case Study Case Solution


For teaching purposes, this is the case-only version of the HBR contextual analysis. The editorial just form is reproduce R0512Z. The total contextual investigation and critique is republish R0512A. It's the busiest time of year for North Pole Workshops. Generation is in high rigging, and the mythical beings are on extra time in the sprint toward Christmas. Yet, a sudden spike sought after for one toy may leave kids the world over baffled on Christmas morning, regardless of whether they've been mischievous or decent. In the meantime, another toy's prominence debilitates to fall, leaving Santa and his mythical beings confronted with the possibility of a great many disliked toys left in the stockroom. This is the third time in three years that Santa's mythical beings have been found napping by a toy's sudden surge in ubiquity. Prior in the season, even only a month back, it would have been conceivable to discover limit, yet now every line is running maximum capacity. Goodness, it used to be so basic, Santa ruminates. Wooden obstructs, a prepare set, a doll...Now we have more than a million SKUs....Trends hop over the seas in a moment. I've asked the mythical beings in the field to go past writing about children's conduct and begin drift spotting. I've put resources into programming. Yet at the same time I can't help imagining that one of nowadays we're not going to have the capacity to do it. Santa Clause and his staff are resolved not to baffle the youngsters, but rather North Pole Workshops must figure out how to enhance its reaction to shifts sought after. Ought to Santa put resources into better guaging? On the other hand does the appropriate response lie in a more adaptable inventory network? Remarking on this anecdotal contextual investigation in R0512A and R0512Z are M. Eric Johnson, the chief of the Glassmeyer/McNamee Center for Digital Strategies at Dartmouth's Tuck School of Business; Horst Brandstatter, the proprietor of Playmobil; Warren H. Hausman, a teacher of operations administration at Stanford University; and Anne Omrod, the CEO of the counseling firm John Galt Solutions.

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