Case ID: 89512     Solution ID: 36276

General Managers in the Middle HBR Classic Case Solution


This article, initially imprinted in March-April 1972, investigates the predicament of center administrators - they have a supervisor's obligation without a manager's power; they work as experts and generalists in the meantime; and they must meet the clashing requests of bosses, subordinates, and companions. Albeit center administration positions are progressively regular in divisionalized companies, they are frequently misconstrued. The creator takes a gander at the occupation necessities from both top and center administration points of view and incorporates a critique illustrating his viewpoint 17 years after the fact.

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