Depicts the authoritative change happening at the Washington Suburban Sanitary Commission (WSSC), an open utility. Confronted with the likelihood of privatization following quite a while of giving administration without rivalry or execution weights, the WSSC initiative arranges a rearrangement to enhance productivity and adequacy, while confronting gigantic cutbacks. A basic choice the association countenances is whether, and how, to add new entrepreneurial administrations to increment generally level incomes. Investigations concentrate on evaluation of the change process and approach.
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